We always welcome comments, questions and input from local people, patients and stakeholders. Depending on the nature of your enquiry, there are a number of ways to contact us. If you don't find the team you need in the list below, simply fill out the form at the bottom of the page and it will be directed to the right person or team. 

General enquiry form

Please use the form below if you have any enquiry and are not sure which team you need to speak to:

Privacy policy Required

The corporate headquarters is based at Civic Centre, St Peter’s Square, Wolverhampton WV1 1SH.

The main switchboard can be contacted on 0300 0120 281.

Our premises are normally staffed 8.30am to 5pm, Monday to Friday.

The Civic Centre is located in the heart of Wolverhampton, with (paid) parking available nearby at St Peter’s car park. It is also accessible via any bus route into the city centre, with the closest bus stops being located at the University of Wolverhampton and Lichfield Street.

Our place-based offices

Our four place teams are each based in an office within that place. You can find the full details on our place pages here.

  • Telephone: 0300 0120 281 and select Option 4
  • Email: bcicb.time2talk@nhs.net
  • Address: Time2Talk, NHS Black Country ICB, Civic Centre, St Peters Square, Wolverhampton, WV1 1SH
  • Operational hours: Monday-Friday (exc Bank Holidays) 9am - 5pm

Learn more about our Time2Talk team.

Raise a complaint online using this form.

If you are a member of the media, or you have an enquiry you need to pass on to our press office, you can email our media desk at comms.blackcountry@nhs.net

Our team is happy to help with filming, photography or interview requests as well as to discuss ideas for health promotion and collaboration.

For urgent media enquiries after 5pm or at weekends, please call 0161 826 2719.

To submit a Freedom of Information request or a Subject Access Request you can:

  • email bcicb.foiteam@nhs.net

  • submit in writing to: NHS Black Country Integrated Care Board, Governance Team, Civic Centre, St. Peter's Square, Wolverhampton WV1 1SH.

For more about our approach to FOIA, visit our legal information page.

Our CHC teams work Monday to Friday between the hours of 8.30am and 5.00pm and can be contacted on:

If you have a designated CHC case manager, they should be your first point of contact. Your case manager should provide you with a direct contact number.

More information about CHC is available here.

We’ve set up an online panel to give local people greater say – it’s called ‘Black Country Voices’.

The panel represents people who live, work and use health and care services across the Black Country. They take part in online surveys, sharing their views and feedback about planning and improving local health and care services.

Their views will be shared with health and care decision makers to help improve services. We will give panel members regular feedback on the results of survey they take part in and how their views are being used to influence developments.

Join Black Country Voices - sign up here

All contracting enquiries can be sent to bcicb.contracts@nhs.net

A SAR/Access to Health Records request can be made in writing to or forwarded for processing to:

  • Email: bcicb.sarteam@nhs.net
  • Post: Black Country Integrated Care Board, Civic Centre, St Peters Square, Wolverhampton, WV1 1SH.

Read more information about SAR.

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