The input of local people, partners and local organisations is invaluable to us in shaping healthcare services.

We often have involvement exercises running, and the details of any that are currently active will be available below - simply click the title to read more.

Current ICB involvement opportunities

Our digital first team have been working to update and standardise GP practice websites across the Black Country.

NHS England have conducted research into how patients use websites and the language that is most user friendly, the research findings have enabled NHS England to produce a guide on ‘creating a highly usable and accessible GP website for patients’, which gives advice and guidance on the look, feel and the content that is helpful to be included.

The digital first team have been working to improve GP websites across all of our 174 practices and have used surveys disseminated through practices to gain patient feedback. The team have also attended People Panels, GP/PCN events and are actively visiting PPGs across the Black Country to demonstrate the features of the new website and educate patients on the functionality. The team are using a multifaceted approach and are also educating and signposting patients to the Black Country Connected scheme for those without digital access and helping people sign up to the NHS app at the same time to enable more patients to be digitally empowered with their health care.

If you are a PPG or PCN and would like to invite the digital team along to demonstrate the new GP website to your group, please get in touch via email: 

If you are hosting an event and would like the digital team to come along, please get in touch with the digital first team via the email above.

Current partner consultation/engagement activities

If you have used Walsall urology services in the last 18 months, Healthwatch Walsall would like you to share your experience of using the service via an online survey. They want to know if Walsall patients were happy with the treatment and care they received. To find out more, and to get involved, please take part in this online questionnaire, or you can call 0800 470 1660.

Your experience matters. Please can you fill in a quick online survey to help Dudley Council shape a campaign to encourage women and anyone who has periods, to move more and become physically stronger.


Dudley Council is preparing a new challenge aimed at women and anyone who has periods aged 40 to 55. It will guide them through changes they can make, such as helpful exercises and making small alterations in what they eat, to improve their bone health.

The challenge will be part of the wider Let's Get Moving campaign, to encourage everyone, and in particular those aged 40 - 55, to move for at least 30 minutes a day.


We first need to understand how women in the borough exercise and how much they already know about osteoporosis and bone health during the menopause and the years before that – which usually happens during your 40s.

If you are aged 40 to 55 please can you fill in this anonymous online survey and share the link with other ladies and anyone who has periods. There are 12 simple questions that should take only minutes to answer.  

Please can you complete the survey by Friday 19 July.

Either scan the QR code, or type in the web address

Osteoporosis survey QR code

Hard copy of the survey

Alternatively, you can fill in a paper copy of the survey at Dudley library, Halesowen library, Stourbridge library, or Brierley Hill library and give the completed survey to staff at the library.

Get involved and have your say about the development of a new Oxley Health and Wellbeing facility.

Read about the plans here

Feedback and ideas can be shared online

Following on from a series of public and citizen engagement events in 2023, Healthwatch Sandwell are now hosting a second round of events to take place in each of the six towns of Sandwell, on behalf of the Sandwell Health and Care Partnership.

The original events aimed to identify what matters most to local people around health and social care and other factors contributing to their health.

The purpose of the upcoming sessions is to provide an update on the top priorities that were raised by local people. There will also be updates on any related work now being carried out across the partnership and an opportunity for people tell us whether any priorities are missing and where there may be gaps in local services.

Please visit our events page for the to view upcoming workshops.

To find out more about the previous town events and view the report please click here.

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