The input of local people, partners and local organisations is invaluable to us in shaping healthcare services.
We often have involvement exercises running, and the details of any that are currently active will be available below - simply click the title to read more.
Current ICB involvement opportunities
Current partner consultation/engagement activities
From Summer 2026, a number of services based at Kingshill, Dorothy Pattison Hospital and Orchard Hills in Walsall will be moving to Goscote House. The new address will be: Goscote House, Goscote Lane, Walsall, WS3 1SJ.
The services impacting patients that will be moving to Goscote House are as follows:
- Talking Therapies
- Mental Health Primary Care
- Walsall Community Learning Disability Services
- Community Enablement and Recovery
- Complex Emotional Needs
- Employment and Recovery
We have worked to ensure that the day-to-day impact on both staff and patients due to this change is minimal.
We want to improve the places where we provide mental health and community care. Our plan is to offer services in better-equipped buildings that are geographically in the right place. This includes better transport links, accounting for local deprivation, and working to address health inequalities.
Goscote House will offer comparable areas, allowing patients to receive care in comfortable, modern spaces that meet their needs. Those who will see their care move to Goscote House will receive the same level of care as before and will still see the same person or team as before.
You can find details about the move, transport options, and email any questions you may have. Alternatively, please email bchft.yoursay@nhs.net by 6 May 2026
More people are using the NHS App than ever before, and it is becoming a key part of the Government’s plan to create a modern, efficient health service. However, digital exclusion remains a significant challenge across the UK, particularly for some groups who may struggle to access online services.
In autumn 2025, the Government announced plans to introduce the NHS’s first national “digital-first” online service for planned care. This aims to reduce waiting times and make it easier for people to access high-quality care.
We want to hear from you.
link to survey: https://tinyurl.com/mryh8v3s
Patients reported that their appointments had been cancelled, despite attending as scheduled on the day, only to be informed upon arrival that their appointment(s) were no longer going ahead. In one case, this occurred on three separate occasions.
Healthwatch Walsall is seeking to understand whether there are recurring issues with appointment management. If you have attended appointments at Walsall Manor Hospital within the past two years, please take a few minutes to complete this survey and share your experiences.
We want to hear from you.
Link to survey: https://tinyurl.com/2de64ns9
