The input of local people, partners and local organisations is invaluable to us in shaping healthcare services.
We often have involvement exercises running, and the details of any that are currently active will be available below - simply click the title to read more.
Current ICB involvement opportunities
Current partner consultation/engagement activities
Do you work with people who may be affected by alcohol or drug use? We want to hear from you.
Complete this short questionnaire by Walsall Public Health to help understand training needs across Walsall and improve future support for staff and services. Closes Friday 7 August.
Open to all staff across council services, NHS, police, housing, VCSE and other partner organisations.
Paper copies of the survey are available. Please contact paul.
Wolverhampton City Council has launched an eight-week consultation on its new Voluntary and Community Sector (VCS) Strategy, and we are keen to hear directly from organisations and partners across the city.
This is a Council strategy that sets out how we will work differently with the sector in the future – strengthening partnerships, improving how we collaborate, and recognising the VCS as an equal partner in shaping services and supporting communities.
The strategy has been informed by extensive engagement with local organisations, and this consultation is an important opportunity to ensure it reflects real experiences and priorities.
We would really value your input. You can take part in the consultation by completing the survey.
The survey should take around 15 minutes to complete, and your feedback will directly shape the final strategy.
Survey closing date: Sunday 9 August 2026
We’re inviting partners, organisations and residents across Walsall to share their views on three draft plans and strategies that will help shape health, wellbeing and care services in the borough.We’re inviting partners, organisations and residents across Walsall to share their views on three draft plans and strategies that will help shape health, wellbeing and care services in the borough.
These are:
- Joint Local Health and Wellbeing Strategy (2026-2030)
- Neighbourhood Health and Care Plan
- Adult Social Care Strategy (2026-2031)
We are asking for your views because the decisions we make about health, care and support affect everyday life for children and adults in Walsall. By listening to your views, we can understand what matters most and what we need to focus on. Your feedback will help shape the final plans. They will inform how we deliver services, help us work better together and meet the needs of people now and in the future.
Visit the Consultation and Engagement Hub on the Walsall Council website and have your say.
What do we want to know?
We want to understand how patients currently experience access to general practitioners (GPs) in 2026. We are interested in learning about the methods local people use to contact their GP, how they navigate appointment systems, and their suggestions for improving the overall experience. We also want to find out how accessing GP appointments has changed since 2022.
We will be gaining feedback through our statutory Enter & View visits to local GP surgeries, through in-person conversations at Patient Participation Groups (PPG) and through our regular engagement duties.
Why are we asking?
In 2022, Healthwatch Wolverhampton published a report highlighting issues related to accessing GP services, which were worsened by the COVID-19 pandemic.
Four years later, although there have been significant changes to appointment access through national initiatives, we still hear from service users that the overall quality of access remains poor, and many individuals tell us that they continue to struggle to obtain appointments.
This review provides a timely opportunity to follow up on Healthwatch Wolverhampton's previous reports (in 2022 and 2023).
How will your feedback make a difference?
By reviewing patient feedback, considering recent changes to GP contracts, access arrangements, and national initiatives such as Pharmacy First, we have an opportunity to ensure that local voices contribute to improving GP access in Wolverhampton. This aims to create a smoother and more inclusive experience for patients.
Four Years On: Patient experience of GP access | Healthwatch Wolverhampton
More people are using the NHS App than ever before, and it is becoming a key part of the Government’s plan to create a modern, efficient health service. However, digital exclusion remains a significant challenge across the UK, particularly for some groups who may struggle to access online services.
In autumn 2025, the Government announced plans to introduce the NHS’s first national “digital-first” online service for planned care. This aims to reduce waiting times and make it easier for people to access high-quality care.
We want to hear from you.
link to survey: https://tinyurl.com/mryh8v3s
Patients reported that their appointments had been cancelled, despite attending as scheduled on the day, only to be informed upon arrival that their appointment(s) were no longer going ahead. In one case, this occurred on three separate occasions.
Healthwatch Walsall is seeking to understand whether there are recurring issues with appointment management. If you have attended appointments at Walsall Manor Hospital within the past two years, please take a few minutes to complete this survey and share your experiences.
We want to hear from you.
Link to survey: https://tinyurl.com/2de64ns9
