The Black Country Integrated Care Board (ICB) is loaning laptops to local people to help improve digital access to NHS services.
Half the population of the Black Country live in the 20% most deprived areas in England, which means there are big differences in digital access across the area and many people are not currently able to access resources such as online GP appointments or the NHS App.
Led by NHS Black Country ICB, the Black Country Connected programme is supporting people to get online by loaning 4,000 Geobook laptops to people with no current access to a computer. The programme will help them learn IT skills and build confidence to access health and wellbeing services and information online, such as virtual GP appointments and the NHS App.
There is also an option to receive a free data dongle for those who do not have an internet connection at home.
The ICB has teamed up with Wolverhampton-based Sian Computers, who are leading on distributing the laptops via local “hub days” across the Black Country, as well as providing start-up training and ongoing support to those who need it.
Liz Kirkland is a social prescribing link worker who visited one of Sian Computers’ “hub days” to pick up two devices to help clients who are experiencing social isolation.
She said: “One of the devices is for a lady who is living in temporary accommodation and will enable her to attend virtual services at her old church, which will make such a difference to her mental health.
“The other is for a lady who has health conditions that are holding her back from going out, especially during winter, so this will mean she can do online social events. People aren’t meant to be on their own, we’re meant to be with each other, but many people are still worried about COVID-19, or with the cost of living rising they’re worried about being able to afford the bus fare to get to places.
“There’s so much going on online, whether that’s socialising or education, and people can make connections from the comfort of their own home – but for most people a computer is a huge purchase, especially if they haven’t had one before and they don’t know if they’ll like it. This is a fantastic opportunity for people to test drive a computer with no obligation and see if they like it. It’s easy to access the service, it’s local, and they provide all the guidance you need to get started. I can’t recommend it enough.”
Mike Hastings, Digital Director at the NHS Black Country Integrated Care Board, said: “Digital technologies are undoubtedly revolutionising patient care, and in the Black Country we are determined that nobody should be left behind by our ambition for a “digital first” NHS.
“Through the Black Country Connected programme, we are directly addressing digital inequality by providing devices, along with training and support, to help people build their skills and confidence in using a computer and going online.
“By supporting people to get online we can unlock a range of online resources including healthcare, education and social opportunities, all of which contribute to helping people live happier, healthier lives.”
The programme team is working closely with local voluntary and community groups to identify people who would benefit from the scheme. To find out more, visit blackcountryconnected.co.uk.
